Refund & Return Policy

Returns and Refunds

If there is a problem with your order, please contact us promptly after delivery and include your order details and a clear description of the issue.

Damaged, Defective, or Incorrect Items

If you receive an item that appears damaged, defective, or different from what you ordered, contact us before sending it back. Keep the product, packaging, and any order documentation while we review the issue. We may ask for photos or other details to assess the request.

Return Approval

Please do not send an item back without contacting us first. Return eligibility and the available resolution depend on the circumstances, product condition, and applicable consumer-protection requirements. Items that have been used, damaged after delivery, or returned without prior contact may require further review.

Refund Processing

If a refund is approved, we will confirm the refund method and expected processing steps with you. Processing time can vary depending on the payment method and service provider. For cash-on-delivery orders, the refund arrangement will be confirmed directly with the customer.

Contact Us

For return or refund requests, visit the Contact page and provide your order details. This policy does not limit any rights you may have under applicable law.